Proactive Support and Network Management

Our goal is to address as many potential IT issues as possible before they can impact business processes. Technology resources are focused on preventing rather than responding to problems.

The Z-TECH managed services approach is a combination of end user, administrative and network support coupled with monitoring and onsite service. Small issues are caught before they can escalate into a more serious network interruption. It also helps manage end user requests, creating an expectation of a regularly scheduled timeframe in which non-critical requests will be resolved.

IT and network management services are customized to the client’s specific needs and environment, and can include:

To find out more about how we can help you get IT working for your business, please call us at 781.863.8884, or email us at

Contact Us
181 Bedford Street, Suite 2
Lexington, MA 02420

tel: 781.863.8884
fax: 781.863.8778

"I want to commend the guys from Z-TECH with whom I've had the pleasure to work over the last five months. They have all provided great customer service in addition to their technical expertise. My inquiries have always been responded to within a very short time and they have always been courteous and patient in their interactions with all our staff."

Director of Outreach
and Administration